Transact experienced a minor incident on August 27, 2026, lasting 8d 8h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Aug 27, 2026, 09:00 AM UTC
Maintenance tasks: Illumia will perform scheduled maintenance on the Mobile Ordering environment. Expected impact: While there is no expected downtime nor impact on clients during this update, Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or call Illumia Support at 888-381-8054, Option 3.
- monitoring Aug 27, 2026, 10:00 AM UTC
The scheduled maintenance has been completed and the impacted systems are operating normally.