Transact incident

Delays with SendGrid Account Actions and Password Resets

Transact is currently experiencing a minor incident, which began 2d ago. The vendor's full update timeline is below.

Started
Jul 13, 2026, 04:13 PM UTC
Resolved
Ongoing
Duration
● 1d 14h
Detected by Pingoru
Jul 13, 2026, 04:13 PM UTC

Update timeline

  1. monitoring Jul 13, 2026, 04:13 PM UTC

    Starting around 8:58 AM PDT on July 13, 2026, our engineers began investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.