Transact incident

For Jira-software viewIssues and viewBoard are degraded

Minor Resolved View vendor source →

Transact experienced a minor incident on June 1, 2026, lasting 8d 10h. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 07:40 AM UTC
Resolved
Jun 09, 2026, 06:20 PM UTC
Duration
8d 10h
Detected by Pingoru
Jun 01, 2026, 07:40 AM UTC

Update timeline

  1. monitoring Jun 01, 2026, 07:40 AM UTC

    We are investigating cases of partial-outage for Jira-software in the EU Region. We will provide more details within the next hour.

  2. monitoring Jun 01, 2026, 08:06 AM UTC

    We have identified an issue causing degraded performance for Jira Software, Jira Work Management, and Jira Service Management in the EU region. affected users may experience 5XX errors when accessing issues, boards, and navigation. Our engineering team is actively working on a resolution. We will provide an update within the next hour.

  3. monitoring Jun 01, 2026, 09:07 AM UTC

    We have implemented a fix for the issue causing degraded performance for Jira Software and Jira Service Management in the EU region. The impact has been mitigated, and we are actively monitoring the stability.

  4. monitoring Jun 01, 2026, 01:23 PM UTC

    This incident has been resolved. The issue causing degraded performance for Jira Software and Jira Service Management in the EU region has been fully mitigated. We have deployed a fix to prevent recurrence. If you continue to experience issues, please contact Atlassian Support. We apologise for the disruption and thank you for your patience.