Traders Connect experienced a minor incident on July 23, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 23, 2025, 12:44 AM UTC
Type: Incident Duration: 4 minutes Affected Components: TradeLocker Connector Jul 23, 00:48:09 GMT+0 - Resolved - This incident has been resolved. Jul 23, 00:44:23 GMT+0 - Investigating - We're currently seeing issues connecting accounts on our TradeLocker BETA connector. This is affecting users who have connected TradeLocker accounts to the BETA connector for master use. The issue is coming from TradeLockers side, we have informed their support team and we're waiting for a response. As soon as their service recovers the accounts will be reconnected. Jul 23, 00:46:10 GMT+0 - Monitoring - TradeLocker BETA accounts are now connected again. We're monitoring the situation closely.