Traders Connect incident

Authentication issues via Auth0

Major Resolved

Traders Connect experienced a major incident on April 22, 2026 affecting Traders Connect and Backend (Web App) and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 06:44 PM UTC
Resolved
Apr 22, 2026, 07:05 PM UTC
Duration
21m
Detected by Pingoru
Apr 22, 2026, 06:44 PM UTC

Affected components

Traders ConnectBackend (Web App)Frontend (Web App)

Update timeline

  1. investigating Apr 22, 2026, 06:44 PM UTC

    We are currently investigating this incident.

  2. monitoring Apr 22, 2026, 06:54 PM UTC

    Auth0 have implemented a fix and are currently monitoring the result.

  3. resolved Apr 22, 2026, 07:05 PM UTC

    This incident has been resolved.