Traders Connect experienced a minor incident on April 12, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 12, 2025, 07:00 AM UTC
Type: Maintenance Duration: 8 hours and 19 minutes Apr 12, 07:00:00 GMT+0 - Identified - **Date:** Saturday, 12th April 2025 **Time:** 07:00 UTC to 11:00 UTC **Duration:** 4 hours As part of our ongoing commitment to system reliability and performance, our engineering team will be conducting essential maintenance on our MetaTrader infrastructure. This operation involves a staged update to our internal network, during which up to 50% of network capacity will be temporarily offline. While we are implementing safeguards to minimise disruption, users may experience intermittent connectivity issues with MetaTrader 4 and MetaTrader 5 accounts during the maintenance window. This may result in delayed or missed trade actions. We apologise for any inconvenience this may cause and appreciate your patience as we work to enhance the stability and performance of our systems. Apr 12, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 12, 15:18:52 GMT+0 - Completed - Maintenance has completed successfully.