Update timeline
- resolved Apr 07, 2026, 08:30 AM UTC
Type: Incident Duration: 5 days and 53 minutes Affected Components: cTrader Connector Apr 7, 08:30:00 GMT+0 - Identified - We're seeing intermittent cTrader API issues beyond out control. The development team have informed cTrader support and are waiting for a response. Apr 10, 09:15:00 GMT+0 - Identified - cTrader deployed a fix which caused their API to disconnect globally, not only for Traders Connect. We're awaiting further information. Apr 12, 09:22:55 GMT+0 - Resolved - This incident has been resolved.
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