Traders Connect experienced a minor incident on March 4, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 04, 2025, 05:38 AM UTC
Type: Incident Duration: 11 minutes Mar 4, 06:16:17 GMT+0 - Resolved - We experienced a disruption affecting our MetaTrader 4 services due to an issue with Google Cloud. Our entire MetaTrader 4 cluster was unexpectedly restarted by Google Cloud, causing connection issues for all users on this cluster. Our team was immediately alerted and took swift action to migrate affected accounts to an alternative cluster, restoring stability. The incident has now been fully resolved, and all services are functioning as expected. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please reach out to our support team. Mar 4, 05:38:00 GMT+0 - Investigating - We're currently investigating an issue with our MetaTrader 4 connections. The developers are aware and are on the case.