Traders Connect experienced a minor incident on March 11, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 11, 2025, 10:00 PM UTC
Type: Maintenance Duration: 10 hours and 30 minutes Affected Components: cTrader Connector Mar 11, 11:44:42 GMT+0 - Identified - The initial work has been completed. The developers will release the fix for the Fixed StopLoss + Fixed TakeProfit at 22:00 UK. Mar 11, 11:40:01 GMT+0 - Identified - Maintenance is now in progress Mar 11, 22:00:00 GMT+0 - Identified - Our developers need to restart our cTrader backend due to a critical bug causing trades to not be copied if they contain a Stop Loss or Take Profit. This fix will fix 90% of issues, however Fixed StopLoss and Fixed TakeProfit may continue to experience issues. The developers cannot release the fix for the remaining 10% until swap hours (22:00 UK). Please note during this time your cTrader account will be reconnected. The process should take no more than 30 seconds for your account. Mar 11, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 11, 22:10:00 GMT+0 - Completed - Maintenance has completed successfully