Traders Connect incident

Tradovate Accounts Require Re-authentication

Minor Resolved View vendor source →

Traders Connect experienced a minor incident on September 26, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2026, 07:38 AM UTC
Resolved
Sep 26, 2026, 07:38 AM UTC
Duration
—
Detected by Pingoru
Sep 26, 2026, 07:38 AM UTC

Update timeline

  1. resolved Sep 26, 2026, 07:38 AM UTC

    Type: Incident Duration: 9 days, 4 hours and 30 minutes Affected Components: Tradovate Connector Sep 26, 07:38:04 GMT+0 - Identified - Tradovate underwent maintenance which temporarily prevented us from refreshing authentication tokens for connected accounts. As a result, some Tradovate profiles have been disconnected and will require re-authentication before trading functionality can resume. If your Tradovate account is affected, please reconnect it from Traders Connect. We’re continuing to monitor the integration and are reviewing ways to reduce the impact of similar maintenance events in the future. Oct 5, 12:08:27 GMT+0 - Resolved - We are continuing to work on a fix for this incident.