Traders Connect incident
MatchTrader Connectivity Issues Affecting Some Prop Firms
Traders Connect experienced a minor incident on September 6, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 06, 2026, 05:53 PM UTC
Type: Incident Duration: 9 days, 12 hours and 9 minutes Affected Components: MatchTrader Connector, MatchTrader API Sep 11, 11:21:47 GMT+0 - Identified - We are continuing to work closely with the Match-Trader team to resolve this issue. We are pleased to report that progress is being made, and Match-Trader have informed us that they expect to resolve their connectivity issues in the coming days. Thank you for your continued patience. Sep 16, 03:08:14 GMT+0 - Monitoring - MatchTrader has deployed a fix, and connectivity has now been restored for the affected accounts. We are continuing to monitor the service closely to ensure everything remains stable. Thank you for your patience while this was being resolved. Sep 6, 17:53:54 GMT+0 - Identified - We have identified a connectivity issue affecting MatchTrader accounts with some prop firms. The issue appears to be related to the MatchTrader API/integration layer. We are working closely with the relevant team to identify the exact cause and resolve the issue as soon as possible. MatchTrader accounts with other prop firms and our other broker integrations are currently unaffected. We will provide further updates as we make progress. Sep 16, 06:02:25 GMT+0 - Resolved - This incident has been resolved.