TPx Communications experienced a critical incident on March 1, 2025, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 01, 2025, 09:17 PM UTC
We are seeing reports of Microsoft Exchange Online being down. This event is affecting more than just TPx customers. Seems as though it is more widespread. We are engaging our engineering team to assist with investigation. If you feel your service is being impacted, please open a case with our technical support teams at www.tpx.com/support/.
- monitoring Mar 01, 2025, 09:52 PM UTC
The issue appears to be cleared as of 1:45 PM PST. We're now monitoring for service restoration. If you feel your service is being impacted, please open a case with our technical support teams at www.tpx.com/support/.
- resolved Mar 03, 2025, 09:06 PM UTC
There have been no further customer impact to this event