TPx Communications experienced a major incident on March 21, 2025 affecting Routing Infrastructure, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Routing Infrastructure
Update timeline
- investigating Mar 21, 2025, 09:24 AM UTC
A non-service maintenance activity has interrupted some customer services. We are working to restore the cards and ports affected by the maintenance activity. If you feel your service is being impacted, please open a case with our technical support teams at www.tpx.com/support/.
- resolved Mar 21, 2025, 10:10 AM UTC
We have restored services that were impacted by the maintenance activity. If you feel your service is being impacted, please open a case with our technical support teams at www.tpx.com/support/.