Torq experienced a notice incident on June 11, 2025 affecting Administration Portal, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 11, 2025, 09:03 AM UTC
We are currently experiencing a partial UI outage affecting the Case Management section. Users may encounter issues viewing or interacting with certain case-related elements through the interface. This issue does not impact underlying workflows, case creation, or backend functionality. Our team is actively investigating the root cause and working to restore full functionality as quickly as possible. We will provide an update as soon as more information becomes available. Thank you for your patience.
- monitoring Jun 11, 2025, 09:08 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2025, 09:14 AM UTC
This incident has been resolved.