Torq incident

[US] Elevated executions error rate in US region

Minor Resolved View vendor source →

Torq experienced a minor incident on April 10, 2026 affecting Workflows Automation, lasting 9h 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 09:42 PM UTC
Resolved
Apr 11, 2026, 07:38 AM UTC
Duration
9h 55m
Detected by Pingoru
Apr 10, 2026, 09:42 PM UTC

Affected components

Workflows Automation

Update timeline

  1. investigating Apr 10, 2026, 09:42 PM UTC

    We are currently investigating elevated error ("code": 9) rates affecting cloud runner steps. Our team is actively working to identify the root cause. Updates will be provided as they become available.

  2. monitoring Apr 10, 2026, 10:21 PM UTC

    We've identified and cordoned off a faulty node in our GKE production cluster due to an underlying GCP infrastructure issue. We're working closely with GCP to identify the root cause and resolve the systemic problem with node health detection or automatic remediation.

  3. resolved Apr 11, 2026, 07:38 AM UTC

    This incident has been resolved.