Torq incident

API Authentication / Session Failures

Major Resolved View vendor source →
Started
May 04, 2026, 11:53 AM UTC
Resolved
May 04, 2026, 12:11 PM UTC
Duration
17m
Detected by Pingoru
May 04, 2026, 11:53 AM UTC

Affected components

Workflows AutomationAdministration Portal

Update timeline

  1. identified May 04, 2026, 11:53 AM UTC

    A configuration change deployed at 13:56 IDT caused a significant drop in authentication and session success rates across key services. The problem was remediated on US and the team is now working on EU.

  2. monitoring May 04, 2026, 12:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 04, 2026, 12:07 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 04, 2026, 12:11 PM UTC

    This incident has been resolved.

Looking to track Torq downtime and outages?

Pingoru polls Torq's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Torq reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Torq alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Torq for free

5 free monitors · No credit card required