Torq incident

[US] - Case Management search performance degradation

Minor Resolved View vendor source →
Started
Apr 15, 2026, 01:55 PM UTC
Resolved
Apr 15, 2026, 05:28 PM UTC
Duration
3h 33m
Detected by Pingoru
Apr 15, 2026, 01:55 PM UTC

Affected components

Case Management

Update timeline

  1. investigating Apr 15, 2026, 01:55 PM UTC

    We are experiencing a slowness on case management UI Search

  2. monitoring Apr 15, 2026, 02:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 15, 2026, 05:28 PM UTC

    This incident has been resolved.

Looking to track Torq downtime and outages?

Pingoru polls Torq's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Torq reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Torq alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Torq for free

5 free monitors · No credit card required