Torq incident

[US] elevated latency during webhook ingest in US datacenter

Minor Resolved View vendor source →

Torq experienced a minor incident on April 11, 2026 affecting Workflows Automation, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2026, 05:53 AM UTC
Resolved
Apr 11, 2026, 07:38 AM UTC
Duration
1h 44m
Detected by Pingoru
Apr 11, 2026, 05:53 AM UTC

Affected components

Workflows Automation

Update timeline

  1. investigating Apr 11, 2026, 05:53 AM UTC

    We're currently investigating elevated latency during webhook ingest affecting multiple customers. Our team is actively working to identify and resolve the root cause. We'll provide updates as we progress.

  2. identified Apr 11, 2026, 06:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 11, 2026, 07:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 11, 2026, 07:38 AM UTC

    This incident has been resolved.