Torq experienced a critical incident on June 12, 2025 affecting Workflows Automation and Administration Portal and 1 more component, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:27 PM UTC
We are currently experiencing an issue with our cloud provider that is affecting system performance and availability across both our US and EU regions.
- investigating Jun 12, 2025, 06:27 PM UTC
We are continuing to investigate this issue.
- investigating Jun 12, 2025, 06:30 PM UTC
We are continuing to investigate this issue.
- investigating Jun 12, 2025, 06:52 PM UTC
We have identified that the current elevated error rates are a result of an ongoing outage impacting GCP, and associated services. We will continue to provide updates as we work to resolve these ongoing impacts. https://status.cloud.google.com/
- investigating Jun 12, 2025, 07:47 PM UTC
GCP have implemented a fix in the EU region and are currently monitoring its recovery. Meanwhile, GCP is still addressing the issues in the US region.
- investigating Jun 12, 2025, 08:26 PM UTC
GCP have implemented a fix in the EU region and are currently monitoring its recovery. Meanwhile, GCP is still addressing the issues in the US region. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
- monitoring Jun 12, 2025, 08:26 PM UTC
GCP have implemented a fix in the EU region and are currently monitoring its recovery. Meanwhile, GCP is still addressing the issues in the US region.
- monitoring Jun 12, 2025, 08:56 PM UTC
GCP have implemented a fix in the US and EU region and are currently monitoring its recovery.
- resolved Jun 12, 2025, 09:16 PM UTC
We are seeing a return to normal operations.