TOPdesk incident
TOPdesk environments unavailable in EU1 and EU6 hosting locations
Ongoing since 03:38 PM UTC, affecting EU1 SaaS hosting location.
We are currently experiencing problems on EU1 and EU6 - the EU1c02 and EU6c05 hosting locations. As a result your TOPdesk environment may not be available. We are aware of the problem and are working on a solution. Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved. E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. To inform TOPdesk you are affected by this issue, please visit My TOPdesk.
Affected components
Update timeline
- investigating Oct 27, 2026, 03:38 PM UTC
We are currently experiencing problems on EU1 and EU6 - the EU1c02 and EU6c05 hosting locations. As a result your TOPdesk environment may not be available. We are aware of the problem and are working on a solution. Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved. E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. To inform TOPdesk you are affected by this issue, please visit My TOPdesk.
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