TOPdesk incident

RESOLVED: Disruptions with logging in to My TOPdesk

Resolved after 4 hours, affecting Functionality malfunction, on March 16, 2026.

resolved Mar 16, 2026, 06:09 PM UTC

The issue has been identified and resolved. You can now log in to MyTOPdesk again. We are keeping a close eye on the situation. We apologise for the inconvenience.

Started
Mar 16, 2026, 02:08 PM UTC
Resolved
Mar 16, 2026, 06:09 PM UTC
Duration
4h
Detected by Pingoru
Mar 16, 2026, 02:08 PM UTC

Affected components

Functionality malfunction

Update timeline

  1. investigating Mar 16, 2026, 02:08 PM UTC

    We are currently experiencing disruptions with logging in to My TOPdesk. We are aware of the problem and are working on a solution. Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. The next update will be provided as events warrant until the issue has been resolved. E-mail updates will be sent right away when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR26 03 4191.

  2. monitoring Mar 16, 2026, 02:24 PM UTC

    The issue has been identified and resolved. You can now log in to MyTOPdesk again. We are keeping a close eye on the situation. We apologise for the inconvenience.

  3. resolved Mar 16, 2026, 06:09 PM UTC

    The issue has been identified and resolved. You can now log in to MyTOPdesk again. We are keeping a close eye on the situation. We apologise for the inconvenience.

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