tolk.ai incident

Genii - API, Genii - Analytics services, and 1 other service are down

Major Vendor's status page →

Resolved after 18 minutes, affecting Genii - API and Genii - Analytics services and 1 more, on November 2, 2026.

investigating Nov 02, 2026, 10:29 PM UTC

Genii - API and Genii - Authentification services recovered.

Started
Nov 02, 2026, 10:23 PM UTC
Resolved
Nov 02, 2026, 10:41 PM UTC
Duration
18m
Detected by Pingoru
Nov 02, 2026, 10:23 PM UTC

Affected components

Genii - APIGenii - Analytics servicesGenii - Authentification services

Update timeline

  1. investigating Nov 02, 2026, 10:23 PM UTC

    Genii - API and Genii - Authentification services went down.

  2. investigating Nov 02, 2026, 10:23 PM UTC

    Genii - Analytics services went down.

  3. investigating Nov 02, 2026, 10:29 PM UTC

    Genii - API and Genii - Authentification services recovered.

  4. resolved Nov 02, 2026, 10:41 PM UTC

    Genii - Analytics services recovered.

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