tolk.ai incident
Genii - Widget, Genii - API, and 5 other services are down
Major Vendor's status page →
Resolved after 3 hours 24 minutes, affecting section-352806 (Genii - Widget) and section-352806 (Loop - SaaS) and 1 more, on October 25, 2026.
Genii - Analytics services recovered.
Affected components
section-352806 (Genii - Widget)section-352806 (Loop - SaaS)section-352806 (Genii - API)section-357951 (Genii - IA services)section-357951 (Genii - Analytics services)section-357951 (Genii - Messages services)section-357951 (Genii - Authentification services)
Update timeline
- investigating Oct 25, 2026, 12:02 PM UTC
Genii - API went down.
- resolved Oct 25, 2026, 12:11 PM UTC
Genii - Analytics services recovered.
- resolved Oct 25, 2026, 03:26 PM UTC
Genii - Authentification services recovered.
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