tolk.ai incident

Genii - API, Genii - Analytics services, and 1 other service are down

Major Resolved View vendor source →

tolk.ai experienced a major incident on October 16, 2026 affecting section-352806 (Genii - API) and section-357951 (Genii - Analytics services) and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 02:21 AM UTC
Resolved
Oct 16, 2026, 02:40 AM UTC
Duration
18m
Detected by Pingoru
Oct 16, 2026, 02:21 AM UTC

Affected components

section-352806 (Genii - API)section-357951 (Genii - Analytics services)section-357951 (Genii - Authentification services)

Update timeline

  1. investigating Oct 16, 2026, 02:21 AM UTC

    Genii - Analytics services went down.

  2. resolved Oct 16, 2026, 02:40 AM UTC

    Genii - Analytics services recovered.