TokenEx experienced a notice incident on May 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 21, 2026, 02:32 PM UTC
We identified an issue resulting in a brief service interruption impacting a subset of customers on our platform. Normal operations have now resumed, and all affected systems have recovered. Our team remains engaged and is actively investigating the situation to gather pertinent details and determine the underlying root cause. We will continue to monitor system health closely. We are currently not expecting any further interruption. Please make sure that the service is fully functional on your side as well. If you experience any ongoing irregularities, please contact our support team.