Toast Outage History

Toast is up right now

There were 13 Toast outages since February 5, 2026 totaling 28h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.toasttab.com

Major April 29, 2026

Online and 3PO failures

Detected by Pingoru
Apr 29, 2026, 12:07 AM UTC
Resolved
Apr 29, 2026, 01:36 AM UTC
Duration
1h 28m
Affected: POS Web applicationOnline Ordering
Timeline · 3 updates
  1. investigating Apr 29, 2026, 12:07 AM UTC

    We are aware of an issue affecting Toast Online Ordering and Third-Party Ordering and are investigating. Updates will be provided here as they are available.

  2. identified Apr 29, 2026, 12:29 AM UTC

    We have identified the issue and implemented a fix that has restored functionality of Toast Online Ordering and Third-Party Ordering. We are continuing to investigate issues with delayed publishing.

  3. resolved Apr 29, 2026, 01:36 AM UTC

    Publishing functionality has returned to normal. This incident has been resolved.

Read the full incident report →

Minor April 24, 2026

Online Ordering Incident

Detected by Pingoru
Apr 24, 2026, 06:21 PM UTC
Resolved
Apr 24, 2026, 06:42 PM UTC
Duration
21m
Affected: Online Ordering
Timeline · 4 updates
  1. investigating Apr 24, 2026, 06:21 PM UTC

    We are currently investigating an issue that may result in guests seeing the Payment Details section during Online Ordering checkout failing to load and showing a grey box. We will continue to update more information as it is available.

  2. identified Apr 24, 2026, 06:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2026, 06:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2026, 06:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 22, 2026

ToastWeb Incident

Detected by Pingoru
Apr 22, 2026, 06:42 PM UTC
Resolved
Apr 22, 2026, 07:31 PM UTC
Duration
49m
Affected: POS Web application
Timeline · 4 updates
  1. investigating Apr 22, 2026, 06:42 PM UTC

    We are currently investigating an issue with ToastWeb not being to be reached. We will continue to update as we move further in investigation.

  2. investigating Apr 22, 2026, 06:57 PM UTC

    Engineering is continuing to investigate this issue. We are seeing users intermittently able to access ToastWeb

  3. monitoring Apr 22, 2026, 07:03 PM UTC

    We are seeing recovery and users able to access ToastWeb. We will continue to monitor

  4. resolved Apr 22, 2026, 07:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

Unable to Login on Devices

Detected by Pingoru
Apr 21, 2026, 05:19 PM UTC
Resolved
Apr 21, 2026, 05:25 PM UTC
Duration
5m
Affected: Toast POS app
Timeline · 2 updates
  1. monitoring Apr 21, 2026, 05:19 PM UTC

    We were alerted of an issue that may have resulted in errors when logging in to some POS devices. Engineering has released a fix for this and we are monitoring for resolution.

  2. resolved Apr 21, 2026, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 3, 2026

Publishing Outage

Detected by Pingoru
Apr 03, 2026, 01:18 PM UTC
Resolved
Apr 03, 2026, 01:44 PM UTC
Duration
25m
Affected: Toast POS appPOS Web application
Timeline · 3 updates
  1. investigating Apr 03, 2026, 01:18 PM UTC

    We are currently investigating an issue affecting Publishing for both Toast Web and through POS workflows. Updates will be provided as we learn more.

  2. monitoring Apr 03, 2026, 01:35 PM UTC

    We are monitoring a fix for the issue.

  3. resolved Apr 03, 2026, 01:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 27, 2026

03/27/2026 - Digital Ordering Incident

Detected by Pingoru
Mar 27, 2026, 01:10 PM UTC
Resolved
Mar 27, 2026, 03:07 PM UTC
Duration
1h 56m
Affected: POS Web applicationOnline Ordering
Timeline · 6 updates
  1. investigating Mar 27, 2026, 01:10 PM UTC

    We are currently investigating a service disruption affecting digital ordering. While this is occurring, digital orders may not be able to be placed intermittently.

  2. investigating Mar 27, 2026, 01:36 PM UTC

    We have implemented a change and are seeing no signs of issues currently.

  3. monitoring Mar 27, 2026, 01:39 PM UTC

    We have implemented a change and are seeing no signs of issues currently.

  4. monitoring Mar 27, 2026, 02:08 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Mar 27, 2026, 02:42 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 27, 2026, 03:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Sling Slowness or Failing to Load

Detected by Pingoru
Mar 05, 2026, 06:41 PM UTC
Resolved
Mar 05, 2026, 07:22 PM UTC
Duration
41m
Affected: Sling by Toast Scheduling
Timeline · 2 updates
  1. investigating Mar 05, 2026, 06:41 PM UTC

    We are currently investigating an issue that may result in Sling pages failing to load or loading slowly for some customers. Refreshing the pages seems to resolve this issue. We are working to resolve this issue as quickly as possibly.

  2. resolved Mar 05, 2026, 07:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 22, 2026

API Orders and Menu Configuration

Detected by Pingoru
Feb 22, 2026, 10:20 PM UTC
Resolved
Feb 22, 2026, 11:26 PM UTC
Duration
1h 6m
Affected: Toast POS appPOS Web applicationOnline OrderingMobile Dining Solutions (MDS)
Timeline · 3 updates
  1. investigating Feb 22, 2026, 10:20 PM UTC

    We are currently investigating an issue related to a errors that could affect API Orders and Menu Configuration.

  2. monitoring Feb 22, 2026, 11:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 22, 2026, 11:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 19, 2026

Isolated Card Processing Error

Detected by Pingoru
Feb 19, 2026, 07:32 PM UTC
Resolved
Feb 20, 2026, 08:37 AM UTC
Duration
13h 5m
Affected: Card Processing
Timeline · 3 updates
  1. investigating Feb 19, 2026, 07:32 PM UTC

    We are currently investigating an issue related to a very small subset of credit card denials relate to a specific debit card provider based out of the New Jersey area. If you experience this issue we advise that the customer use a different credit card to process payment.

  2. identified Feb 20, 2026, 04:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 20, 2026, 08:37 AM UTC

    This incident has been resolved. If you have any further issues please process a secondary card and operations will return to normal for the business day of Friday, 2/20/2026.

Read the full incident report →

Notice February 18, 2026

Toast Backend - Login Issue

Detected by Pingoru
Feb 18, 2026, 08:54 PM UTC
Resolved
Feb 18, 2026, 11:21 PM UTC
Duration
2h 27m
Affected: POS Web application
Timeline · 4 updates
  1. investigating Feb 18, 2026, 08:54 PM UTC

    We are currently investigating an issue related to the inability to log into the Toast Backend.

  2. identified Feb 18, 2026, 09:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating Feb 18, 2026, 11:06 PM UTC

    We apologize for the earlier update, but we are still investigating the issue and will provide updates as we learn more.

  4. resolved Feb 18, 2026, 11:21 PM UTC

    This incident has been resolved. If you continue to experience issues logging into your account via Toast Backend, please call Toast Customer Care (617) 682-0225, or chat with Care, for additional help resolving the issue.

Read the full incident report →

Notice February 17, 2026

Deposit Delay - US Customers - 2/17/2025

Detected by Pingoru
Feb 17, 2026, 01:24 PM UTC
Resolved
Feb 17, 2026, 06:09 PM UTC
Duration
4h 45m
Affected: Deposits
Timeline · 3 updates
  1. identified Feb 17, 2026, 01:24 PM UTC

    We’ve identified the issue affecting deposits for all US based customers and are working on a fix. Thank you for your patience.

  2. monitoring Feb 17, 2026, 05:38 PM UTC

    We are seeing signs of deposits processing for US based customers and will continuing to monitor the issue until we can confirm all customer deposits have processed.

  3. resolved Feb 17, 2026, 06:09 PM UTC

    The issue impacting deposits has been resolved. We expect these funds to be deposited by the end of business today, 2/17/2026, so keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.

Read the full incident report →

Minor February 15, 2026

(02/14/2026)Entitlements/Online Orders Delays Incident

Detected by Pingoru
Feb 15, 2026, 12:45 AM UTC
Resolved
Feb 15, 2026, 01:49 AM UTC
Duration
1h 3m
Affected: Online Ordering
Timeline · 5 updates
  1. investigating Feb 15, 2026, 12:45 AM UTC

    We are currently investigating an issue that may cause some delays to online ordering or present errors when navigating online ordering.

  2. investigating Feb 15, 2026, 12:57 AM UTC

    We are continuing to look into the cause of the issue, however, we are seeing improvements in the delays and errors.

  3. investigating Feb 15, 2026, 01:17 AM UTC

    We continue to investigate the issue but are seeing minimal impact at this time.

  4. investigating Feb 15, 2026, 01:37 AM UTC

    We continue to investigate the issue but are seeing minimal impact at this time.

  5. resolved Feb 15, 2026, 01:49 AM UTC

    We have identified the affected services and have implemented fixes to ensure proper functionality. This incident is now resolved.

Read the full incident report →

Major February 5, 2026

Product Pages Not Loading

Detected by Pingoru
Feb 05, 2026, 05:49 PM UTC
Resolved
Feb 05, 2026, 06:13 PM UTC
Duration
23m
Affected: POS Web application
Timeline · 3 updates
  1. investigating Feb 05, 2026, 05:49 PM UTC

    We are aware of an issue causing various product pages to fail to load. We are investigating and hope to have these pages up and working again soon.

  2. monitoring Feb 05, 2026, 06:08 PM UTC

    A fix has been implemented and the affected product pages are now loading as expected. We will continue to monitor.

  3. resolved Feb 05, 2026, 06:13 PM UTC

    A fix has been implemented for this issue. All systems have returned to normal.

Read the full incident report →

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