Instant Deposit
Affected: Deposits
Toast Outage History
Toast degraded · 1 active incident View live status →Toast had 42 outages in the last 2 years totaling 162h 33m of downtime — averaging 1.7 incidents per month.
There were 42 Toast outages since October 15, 2025 totaling 162h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.
POS/Toastweb Incident
Affected: Toast POS appPOS Web applicationOnline OrderingToast Tables
Timeline · 8 updates
- investigating Oct 03, 2026, 09:59 PM UTC
We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available.
- investigating Oct 03, 2026, 10:01 PM UTC
We are continuing to investigate this issue.
- investigating Oct 03, 2026, 10:10 PM UTC
We are continuing to investigate this issue.
- identified Oct 03, 2026, 10:30 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 03, 2026, 10:43 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 03, 2026, 10:54 PM UTC
We are continuing to work on a fix for this issue. If your devices should automatically enter Offline Mode, allowing you to continue to place orders, print tickets and receipts, and take card payments. Until your connection is reestablished, please follow the steps in our offline mode guide: https://toast.help/offline
- monitoring Oct 03, 2026, 11:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 03, 2026, 11:15 PM UTC
This incident has been resolved.
Toast Payroll Incident
Affected: Payroll Web application
Timeline · 5 updates
- investigating Oct 01, 2026, 08:53 PM UTC
We are aware of an issue that may be causing some sections of Toast Payroll to be unavailable and are currently investigating.
- investigating Oct 01, 2026, 09:11 PM UTC
We are continuing to investigate this issue.
- investigating Oct 01, 2026, 09:45 PM UTC
We are continuing to investigate this issue.
- investigating Oct 01, 2026, 10:39 PM UTC
We are continuing to investigate this issue.
- resolved Oct 01, 2026, 10:54 PM UTC
This incident has been resolved.
Deposit Delay
Affected: Deposits
Timeline · 3 updates
- monitoring Sep 17, 2026, 12:01 PM UTC
We're monitoring deposits after an issue causing a delay in card deposits for some customers. You may not have received all or part of your expected deposit today. We are working to get these funds deposited as soon as possible. Thank you for your patience.
- monitoring Sep 18, 2026, 12:55 PM UTC
We're monitoring deposits after an issue causing a delay in card deposits for some customers. You may not have received all or part of your expected deposit today. We expect these funds to be deposited to your account by the end of business day, 09/18. Thank you for your patience.
- resolved Sep 18, 2026, 07:03 PM UTC
Your expected deposit for 09/17/2026 and 09/18/2026 may arrive later than usual. We expect these deposits to be completed by end of business today, 09/18/2026 — keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact us in the Support Center. https://support.toasttab.com/
Disruption in VISA Payments
Affected: Card Processing
Timeline · 2 updates
- monitoring Sep 17, 2026, 12:01 AM UTC
VISA has implemented a fix, and we’re seeing signs of recovery. Affected customers can continue attempting a different card or alternative payment method. We’ll update you as new information is available. https://support.toasttab.com/en/article/Taking-Payments
- resolved Sep 17, 2026, 01:46 AM UTC
VISA has implemented a fix, and we’re seeing signs of recovery. https://support.toasttab.com/en/article/Taking-Payments
Legacy Reporting Outage
Affected: Restaurant Reporting
Timeline · 2 updates
- investigating Sep 14, 2026, 10:45 AM UTC
We are aware of an issue affecting legacy reporting pages and are investigating. Updates will be provided here as they are available.
- resolved Sep 14, 2026, 11:58 AM UTC
This issue has been resolved.
MFA Incident 09/09/2026
Affected: POS Web applicationMobile Dining Solutions (MDS)
Timeline · 3 updates
- investigating Sep 09, 2026, 07:50 PM UTC
We are aware of an issue affecting Toast Systems that use SMS messaging and are investigating. Updates will be provided here as they are available.
- monitoring Sep 09, 2026, 08:23 PM UTC
We are seeing signs of recovery and are continuing to monitor.
- resolved Sep 09, 2026, 08:55 PM UTC
This incident has been resolved and Toast Systems have returned to normal. Thank you for your patience. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.
(08/15/2026)Mastercard Payment Degradation
Affected: Card ProcessingOnline Ordering
Timeline · 3 updates
- investigating Aug 15, 2026, 05:11 AM UTC
We were notified of a disruption in Mastercard payments. You may experience prolonged processing times, error messages, or denials on Mastercard transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information. Please advise all servers and guests to attempt a different card or alternative payment method. https://support.toasttab.com/en/article/Taking-Payments
- investigating Aug 15, 2026, 05:34 AM UTC
We are continuing to investigate this issue.
- resolved Aug 15, 2026, 06:21 AM UTC
This incident has been resolved.
Toast Retail Issues
Affected: POS Web application
Timeline · 2 updates
- investigating Aug 14, 2026, 12:02 AM UTC
We are aware of an issue affecting Toast Retail and are investigating. You may experience issues with newly created retail items not showing in your Item Library. Updates will be provided here as they are available.
- resolved Aug 14, 2026, 01:04 AM UTC
This incident has been resolved.
Visa Card Processing Latency
Affected: Card Processing
Timeline · 6 updates
- investigating Jul 31, 2026, 09:15 PM UTC
We were notified of a disruption in Visa payments. You may experience prolonged processing times, error messages, or denials on Visa transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information. Please advise all servers and guests to attempt a different card or alternative payment method. https://support.toasttab.com/en/article/Taking-Payments
- investigating Jul 31, 2026, 09:30 PM UTC
We are continuing to investigate this issue.
- investigating Jul 31, 2026, 10:35 PM UTC
We are continuing to investigate this issue.
- investigating Jul 31, 2026, 11:41 PM UTC
We are continuing to investigate this issue.
- investigating Aug 01, 2026, 12:43 AM UTC
We are continuing to investigate this issue.
- resolved Aug 01, 2026, 05:37 PM UTC
This incident has been resolved.
Card Processing
Affected: Card ProcessingOnline Ordering
Timeline · 7 updates
- investigating Jul 30, 2026, 01:04 PM UTC
We are currently investigating this issue.
- investigating Jul 30, 2026, 01:12 PM UTC
We are continuing to investigate this issue.
- investigating Jul 30, 2026, 01:23 PM UTC
We were notified of service disruption and we are working diligently to address the issue. You may experience prolonged processing times or receive error messages on card transactions. Our investigation remains ongoing, and we will share more information as we receive updates. Please advise all servers and staff to use Background Processing with every order. This will ensure that all orders are processed once we are back online. https://toast.help/offline
- identified Jul 30, 2026, 01:26 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 30, 2026, 01:44 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 30, 2026, 01:58 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 30, 2026, 02:08 PM UTC
This incident has been resolved.
UberEats Disruption
Affected: Online Ordering
Timeline · 4 updates
- identified Jul 15, 2026, 10:50 PM UTC
We are aware of an ongoing UberEats disruption affecting the UberEats integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.
- identified Jul 15, 2026, 10:50 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 15, 2026, 11:25 PM UTC
We are continuing to monitor from our end.
- resolved Jul 15, 2026, 11:40 PM UTC
This incident has been resolved.
DoorDash Service Interruption
Affected: Online Ordering
Timeline · 2 updates
- identified Jun 28, 2026, 10:51 PM UTC
We are aware of an ongoing DoorDash outage affecting the DoorDash integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.
- resolved Jun 29, 2026, 12:29 AM UTC
This incident has been resolved.
Toastweb Down
Affected: Toast POS appPOS Web applicationPayroll Web applicationPayroll Processing
Timeline · 6 updates
- investigating Jun 22, 2026, 02:13 PM UTC
We are currently investigating this issue.
- investigating Jun 22, 2026, 02:19 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 22, 2026, 02:29 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 22, 2026, 02:30 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 22, 2026, 02:51 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 22, 2026, 05:36 PM UTC
This incident has been resolved.
Toast Status Update - Ireland Support Phone Line Disruption
Affected: Customer Care Phone Line
Timeline · 2 updates
- identified May 30, 2026, 07:06 PM UTC
We are currently experiencing intermittent connection issues with Ireland Toast Customer Care phone lines. If you are an Ireland based customer experiencing issues reaching Customer Care by phone, please use the following phone number (01) 913 1083 or visit Toast Support Center to chat with a Care agent.
- resolved Jun 02, 2026, 03:28 PM UTC
This incident has been resolved.
Toast Tables/Booking Down
Affected: POS Web application
Timeline · 4 updates
- investigating May 12, 2026, 08:46 PM UTC
We are currently investigating this issue.
- investigating May 12, 2026, 09:02 PM UTC
We are continuing to investigate this issue.
- monitoring May 12, 2026, 09:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2026, 09:23 PM UTC
This incident has been resolved.
Online and 3PO failures
Affected: POS Web applicationOnline Ordering
Timeline · 3 updates
- investigating Apr 29, 2026, 12:07 AM UTC
We are aware of an issue affecting Toast Online Ordering and Third-Party Ordering and are investigating. Updates will be provided here as they are available.
- identified Apr 29, 2026, 12:29 AM UTC
We have identified the issue and implemented a fix that has restored functionality of Toast Online Ordering and Third-Party Ordering. We are continuing to investigate issues with delayed publishing.
- resolved Apr 29, 2026, 01:36 AM UTC
Publishing functionality has returned to normal. This incident has been resolved.
Online Ordering Incident
Affected: Online Ordering
Timeline · 4 updates
- investigating Apr 24, 2026, 06:21 PM UTC
We are currently investigating an issue that may result in guests seeing the Payment Details section during Online Ordering checkout failing to load and showing a grey box. We will continue to update more information as it is available.
- identified Apr 24, 2026, 06:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 24, 2026, 06:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 24, 2026, 06:42 PM UTC
This incident has been resolved.
ToastWeb Incident
Affected: POS Web application
Timeline · 4 updates
- investigating Apr 22, 2026, 06:42 PM UTC
We are currently investigating an issue with ToastWeb not being to be reached. We will continue to update as we move further in investigation.
- investigating Apr 22, 2026, 06:57 PM UTC
Engineering is continuing to investigate this issue. We are seeing users intermittently able to access ToastWeb
- monitoring Apr 22, 2026, 07:03 PM UTC
We are seeing recovery and users able to access ToastWeb. We will continue to monitor
- resolved Apr 22, 2026, 07:31 PM UTC
This incident has been resolved.
Unable to Login on Devices
Affected: Toast POS app
Timeline · 2 updates
- monitoring Apr 21, 2026, 05:19 PM UTC
We were alerted of an issue that may have resulted in errors when logging in to some POS devices. Engineering has released a fix for this and we are monitoring for resolution.
- resolved Apr 21, 2026, 05:25 PM UTC
This incident has been resolved.
Publishing Outage
Affected: Toast POS appPOS Web application
Timeline · 3 updates
- investigating Apr 03, 2026, 01:18 PM UTC
We are currently investigating an issue affecting Publishing for both Toast Web and through POS workflows. Updates will be provided as we learn more.
- monitoring Apr 03, 2026, 01:35 PM UTC
We are monitoring a fix for the issue.
- resolved Apr 03, 2026, 01:44 PM UTC
This incident has been resolved.
03/27/2026 - Digital Ordering Incident
Affected: POS Web applicationOnline Ordering
Timeline · 6 updates
- investigating Mar 27, 2026, 01:10 PM UTC
We are currently investigating a service disruption affecting digital ordering. While this is occurring, digital orders may not be able to be placed intermittently.
- investigating Mar 27, 2026, 01:36 PM UTC
We have implemented a change and are seeing no signs of issues currently.
- monitoring Mar 27, 2026, 01:39 PM UTC
We have implemented a change and are seeing no signs of issues currently.
- monitoring Mar 27, 2026, 02:08 PM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 27, 2026, 02:42 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 27, 2026, 03:07 PM UTC
This incident has been resolved.
Sling Slowness or Failing to Load
Affected: Sling by Toast Scheduling
Timeline · 2 updates
- investigating Mar 05, 2026, 06:41 PM UTC
We are currently investigating an issue that may result in Sling pages failing to load or loading slowly for some customers. Refreshing the pages seems to resolve this issue. We are working to resolve this issue as quickly as possibly.
- resolved Mar 05, 2026, 07:22 PM UTC
This incident has been resolved.
API Orders and Menu Configuration
Affected: Toast POS appPOS Web applicationOnline OrderingMobile Dining Solutions (MDS)
Timeline · 3 updates
- investigating Feb 22, 2026, 10:20 PM UTC
We are currently investigating an issue related to a errors that could affect API Orders and Menu Configuration.
- monitoring Feb 22, 2026, 11:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 22, 2026, 11:26 PM UTC
This incident has been resolved.
Isolated Card Processing Error
Affected: Card Processing
Timeline · 3 updates
- investigating Feb 19, 2026, 07:32 PM UTC
We are currently investigating an issue related to a very small subset of credit card denials relate to a specific debit card provider based out of the New Jersey area. If you experience this issue we advise that the customer use a different credit card to process payment.
- identified Feb 20, 2026, 04:03 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 20, 2026, 08:37 AM UTC
This incident has been resolved. If you have any further issues please process a secondary card and operations will return to normal for the business day of Friday, 2/20/2026.