Tithe.ly incident

Sites: Unable to download/upload files

Major Resolved View vendor source →

Tithe.ly experienced a major incident on April 17, 2024 affecting Sites, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 01:49 PM UTC
Resolved
Apr 17, 2024, 03:33 PM UTC
Duration
1h 43m
Detected by Pingoru
Apr 17, 2024, 01:49 PM UTC

Affected components

Sites

Update timeline

  1. investigating Apr 17, 2024, 01:49 PM UTC

    We are investigating an issue on our Tithely Sites where files (e.g. images & audio) cannot be uploaded or downloaded.

  2. identified Apr 17, 2024, 02:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 17, 2024, 03:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 17, 2024, 03:33 PM UTC

    This incident has been resolved.