Tithe.ly incident

Issues with logos and images across pages

Minor Resolved View vendor source →

Tithe.ly experienced a minor incident on June 21, 2024 affecting Admin Experience and Giving App, Form, Transaction Processing and 1 more component, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2024, 04:54 PM UTC
Resolved
Jun 21, 2024, 06:17 PM UTC
Duration
1h 23m
Detected by Pingoru
Jun 21, 2024, 04:54 PM UTC

Affected components

Admin ExperienceGiving App, Form, Transaction ProcessingChurch AppsMedia

Update timeline

  1. investigating Jun 21, 2024, 04:54 PM UTC

    We are aware of an issue where Church Logos are not showing on the Giving pages (Giving App, Giving Form), some images on Church Apps, and issues affecting the uploading of files in This is related to an issue where there are troubles affecting the uploading of files in Tithely Media.

  2. resolved Jun 21, 2024, 06:17 PM UTC

    We’re happy to report that things are loading as expected and this is now fully resolved!