Tithe.ly experienced a major incident on July 25, 2024 affecting Admin Experience, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Admin Experience
Update timeline
- investigating Jul 25, 2024, 03:17 PM UTC
We are aware of issues that are causing issues with the Admin experience like password resets or subscription changes. Our Engineering team has already been working on this and will share updates here.
- identified Jul 25, 2024, 04:15 PM UTC
Our Engineering team has implemented a fix and we are seeing improvement, however we are still working on this and watching closely.
- resolved Jul 25, 2024, 05:03 PM UTC
We're happy to report that everything has returned to normal and things are working as expected. Thank you for your patience!