Tithe.ly experienced a minor incident on September 4, 2024 affecting Admin Experience and People, lasting 4h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Admin ExperiencePeople
Update timeline
- investigating Sep 04, 2024, 09:25 PM UTC
We are aware of an issue where some Admin pages and tasks are being delayed. Our Engineering team have been engaged and working on this already. This is also affecting some emails such as password resets.
- monitoring Sep 04, 2024, 10:21 PM UTC
Our team has solved the issue causing the problems. We do anticipate that it will take a bit longer to allow pending emails to be sent successfully.
- resolved Sep 05, 2024, 02:15 AM UTC
Our teams have been monitoring and can confirm that everything is has been functioning as expected with our implemented fix.