Tithe.ly incident

Issues Generating Tax Statements

Minor Resolved View vendor source →

Tithe.ly experienced a minor incident on January 21, 2025 affecting Admin Experience and Transaction Reporting, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 10:00 PM UTC
Resolved
Jan 21, 2025, 10:41 PM UTC
Duration
41m
Detected by Pingoru
Jan 21, 2025, 10:00 PM UTC

Affected components

Admin ExperienceTransaction Reporting

Update timeline

  1. investigating Jan 21, 2025, 10:00 PM UTC

    We are aware of an issue that is preventing the generation of tax statements. Our Engineering team is aware and working to resolve this.

  2. identified Jan 21, 2025, 10:11 PM UTC

    We've identified the issue and are deploying a fix.

  3. resolved Jan 21, 2025, 10:41 PM UTC

    Our team has resolved the trouble with tax statements and we've confirmed that it's generating as expected now. Thank you for your patience!