Tithe.ly experienced a minor incident on March 1, 2025 affecting Admin Experience and Giving App, Form, Transaction Processing, lasting 18h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Admin ExperienceGiving App, Form, Transaction Processing
Update timeline
- identified Mar 01, 2025, 02:33 AM UTC
Our teams are aware of an issue that is causing delays in the receipt of SMS for verification in certain countries: including UK, Australia, New Zealand. We will continue to monitor and update here.
- monitoring Mar 01, 2025, 03:02 AM UTC
Our teams have worked to implement a solution and will be monitoring the results
- resolved Mar 20, 2025, 07:51 PM UTC
This incident has been resolved.