Tithe.ly incident

Some accounts missing menu icons

Minor Resolved View vendor source →

Tithe.ly experienced a minor incident on March 4, 2025 affecting Admin Experience, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2025, 02:47 AM UTC
Resolved
Mar 04, 2025, 03:41 AM UTC
Duration
54m
Detected by Pingoru
Mar 04, 2025, 02:47 AM UTC

Affected components

Admin Experience

Update timeline

  1. investigating Mar 04, 2025, 02:47 AM UTC

    We are aware of an issue with a subset of accounts where they are missing some menu options. Our team is actively working on this.

  2. identified Mar 04, 2025, 02:58 AM UTC

    Our teams have identified the source of this and are working on resolving it.

  3. monitoring Mar 04, 2025, 03:32 AM UTC

    Our Engineering team is releasing a solution for this issue.

  4. resolved Mar 04, 2025, 03:41 AM UTC

    This is resolved and menu icons should be working as expected now.