Tithe.ly incident

Limited Access Users unable to access Tithely

Major Resolved View vendor source →

Tithe.ly experienced a major incident on March 20, 2025 affecting Admin Experience, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2025, 07:50 PM UTC
Resolved
Mar 20, 2025, 08:10 PM UTC
Duration
20m
Detected by Pingoru
Mar 20, 2025, 07:50 PM UTC

Affected components

Admin Experience

Update timeline

  1. investigating Mar 20, 2025, 07:50 PM UTC

    We are aware of an issue occuring where Limited Access users are unable to access the Tithely Admin Experience. Our teams are investigating this now.

  2. identified Mar 20, 2025, 07:59 PM UTC

    We've identified the issue and are releasing a solution now.

  3. resolved Mar 20, 2025, 08:10 PM UTC

    We're happy to report that this issue is fully resolved and Limited Access Users are able to access as expected.