Resolved after 1 hour 27 minutes, on January 13, 2025.
This incident has been resolved. There was an issue with the connectivity networking that has been fixed. .
Update timeline
- identified Jan 13, 2025, 02:53 PM UTC
Issue is related to upstream cross-connect provider. They have been notified.
- identified Jan 13, 2025, 03:21 PM UTC
Issue is related to network connectivity at the exchange connectivity level. Investigation happening on-site at the data center..
- resolved Jan 13, 2025, 04:21 PM UTC
This incident has been resolved. There was an issue with the connectivity networking that has been fixed. .
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