Tiingo Inc incident

Widespread Equinix Metal Outages

Resolved after 1 day 11 hours, on April 5, 2025.

monitoring Apr 05, 2025, 09:30 AM UTC

Equinix has resolved the incident. They have confirmed this was due to a fiber cut..

Started
Apr 05, 2025, 01:53 AM UTC
Resolved
Apr 06, 2025, 01:21 PM UTC
Duration
1d 11h
Detected by Pingoru
Apr 05, 2025, 01:53 AM UTC

Update timeline

  1. investigating Apr 05, 2025, 01:53 AM UTC

    We are currently investigating this incident..

  2. identified Apr 05, 2025, 01:54 AM UTC

    Issue is identified with issues at at the Equinix level.

  3. monitoring Apr 05, 2025, 02:01 AM UTC

    Still awaiting resolution from host. .

  4. identified Apr 05, 2025, 02:18 AM UTC

    Equinix has confirmed their fiber connections is down for NY5/NY7.

  5. investigating Apr 05, 2025, 03:30 AM UTC

    Update Received as of 03:25 UTC: Equinix's Network and Development team are actively investigating the issue. .

  6. identified Apr 05, 2025, 05:54 AM UTC

    Recieved update as of 05:02 UTC: Equinix is working to establish alternative routing paths. .

  7. identified Apr 05, 2025, 08:24 AM UTC

    Received update as of 08:22 UTC: Equinix has established alternative cross-connects, and working to bring the link active..

  8. monitoring Apr 05, 2025, 09:30 AM UTC

    Equinix has resolved the incident. They have confirmed this was due to a fiber cut..

  9. resolved Apr 06, 2025, 01:21 PM UTC

    Resolved due to internal checks and Equinix verification. .

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