TigerData incident
Resolved - Degraded state in Azure Germany West Central
Resolved after 4 hours 8 minutes, affecting Database - Data Plane and Core Availability, on September 22, 2026.
Impact Statement: Starting at 12:04 UTC on 22 September 2026, you have been identified as a customer using Azure Virtual Machines (VMs) and Virtual Machine Scale Sets (VMSS) in Germany West Central who may experience virtual machines becoming unresponsive, restarting unexpectedly, or being temporarily unavailable when hosted in the region. Current Status: We detected this issue via our automated service monitoring upon identifying an unhealthy state affecting the underlying systems supporting customer resources. As per our investigation, we believe this stemmed from multiple underlying storage systems becoming unavailable at the same time, which led to attached virtual machines becoming unresponsive, restarting unexpectedly, or being temporarily unavailable.
Affected components
Update timeline
- investigating Sep 22, 2026, 04:17 PM UTC
Impact Statement: Starting at 12:04 UTC on 22 September 2026, you have been identified as a customer using Azure Virtual Machines (VMs) and Virtual Machine Scale Sets (VMSS) in Germany West Central who may experience virtual machines becoming unresponsive, restarting unexpectedly, or being temporarily unavailable when hosted in the region. Current Status: We detected this issue via our automated service monitoring upon identifying an unhealthy state affecting the underlying systems supporting customer resources. As per our investigation, we believe this stemmed from multiple underlying storage systems becoming unavailable at the same time, which led to attached virtual machines becoming unresponsive, restarting unexpectedly, or being temporarily unavailable.
- resolved Sep 22, 2026, 08:13 PM UTC
Availability was restored at 19:02 UTC for all affected customers
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