TigerData Outage History

TigerData had 7 outages in the last 2 years — averaging 0.3 incidents per month.

There were 7 TigerData outages since March 27, 2026. Each is summarised below — incident details, duration, and resolution information.

Minor September 16, 2026

The functionality has been restored

Timeline · 3 updates

identified Sep 16, 2026, 10:41 AM UTC

* The Support Cases section of the console(console.cloud.tigerdata.com/projects/{project_id}/support/cases) isn't working — customers can't view or create support cases. * Requests to Salesforce for support cases are failing due to an ongoing Salesforce-side outage.
monitoring Sep 16, 2026, 12:15 PM UTC

We are still awaiting resolution of the ongoing issue on Salesforce's side. For the latest updates and additional details, please refer to the [Salesforce Status Page](https://status.salesforce.com/products/Salesforce_Services?utm_source=chatgpt.com).
resolved Sep 16, 2026, 04:41 PM UTC

The Salesforce incident was resolved and support cases are fully functional in the console again

Minor August 18, 2026

Timeline · 3 updates

identified Aug 18, 2026, 09:15 AM UTC

We've detected the issue and are deploying the solution.
identified Aug 18, 2026, 09:30 AM UTC

We've detected the issue and are deploying the solution. The incident affects a small subset of customers.
resolved Aug 18, 2026, 09:49 AM UTC

We've detected the issue and the solution has been deployed.

Minor July 16, 2026

Timeline · 1 update

investigating Jul 16, 2026, 08:26 AM UTC

Logins to the console are failing with an error message. This account is configured for single sign-on. Please sign in through your identity provider (e.g., Okta, Azure AD) to continue.

Minor May 28, 2026

Timeline · 3 updates

investigating May 28, 2026, 04:26 PM UTC

We are currently investigating an issue where new service deployments in east-us-1 region is slower then expected.
identified May 28, 2026, 04:58 PM UTC

We have been investigating an issue where new service deployments in east-us-1 region are slower then expected. Current status is that new service creation is back to normal.
resolved May 28, 2026, 05:05 PM UTC

Situation mitigated, new services are now being deployed as expected.

Minor May 19, 2026

Timeline · 3 updates

investigating May 19, 2026, 03:52 AM UTC

We are currently experiencing issues with users attempting to log into the console. The investigation is ongoing. Database services are not affected.
monitoring May 19, 2026, 04:04 AM UTC

Console login functionality has been restored and should now be working normally again, and the console service is currently under monitoring. We’re continuing to investigate the underlying root cause to better understand what triggered the issue.
resolved May 19, 2026, 04:26 AM UTC

This incident has now been fully resolved and console login functionality is operating normally again. Our investigation identified the issue as being related to an upstream FusionAuth maintenance activity that temporarily impacted authentication flows. Database services remained fully operational throughout the incident.

Minor April 21, 2026

Timeline · 2 updates

resolved Apr 21, 2026, 02:00 PM UTC

Out of memory issues have been addressed by the new proxy release
resolved Apr 29, 2026, 07:15 PM UTC

Out of memory issues have been addressed by the new release

Minor March 27, 2026

Affected: Tiger Data service

Timeline · 1 update

resolved Mar 27, 2026, 04:03 PM UTC

Database was stabilised and the incident is resolved