Tide incident

Balances updates delayed

Notice Resolved View vendor source →

Tide experienced a notice incident on May 1, 2026, lasting 3d 1h. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 10:06 AM UTC
Resolved
May 04, 2026, 11:30 AM UTC
Duration
3d 1h
Detected by Pingoru
May 01, 2026, 10:06 AM UTC

Update timeline

  1. identified May 01, 2026, 10:06 AM UTC

    We're experiencing an issue that may prevent your account balance from updating in a timely manner. If your balance is not updating immediately, please don't repeat any payments for the time being. For urgent balance queries, tap 'Support' in your app.

  2. resolved May 04, 2026, 11:30 AM UTC

    This incident has been resolved.