Tide experienced a notice incident on September 8, 2026, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 08, 2026, 10:50 AM UTC
We're experiencing an issue with incoming phone calls – audio is lagging. As a result, our support team may need to ask you to repeat questions or clarify details. We are working to resolve this as quickly as possible. Thank you for your patience. If you have any questions, tap ‘Support’ in the app.
- resolved Sep 08, 2026, 12:23 PM UTC
We’ve resolved the issue affecting inbound call audio. You can now call us as normal without any audio delays. Thanks for giving us the time to resolve this.