Tide experienced a notice incident on July 27, 2026, lasting 5h 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 27, 2026, 11:49 AM UTC
A third-party is experiencing an outage affecting some of our services, including outbound payments. Payments made to some institutions may fail at this time, so don’t reattempt. Please check back here to see when this issue has been resolved. For urgent queries, tap ‘Support’ in the app. We apologise for any inconvenience.
- resolved Jul 27, 2026, 05:45 PM UTC
A third-party was experiencing issues, affecting transactions made from other bank accounts, including Tide, to them. Payments to these accounts should no longer be returned and declined. You can now retry the payment. We apologise for this impact on your Tide experience, thank you for your patience.