Tide incident

Issue: Post Office deposits

Notice Resolved View vendor source →

Tide experienced a notice incident on November 5, 2025, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 02:23 PM UTC
Resolved
Nov 05, 2025, 03:10 PM UTC
Duration
47m
Detected by Pingoru
Nov 05, 2025, 02:23 PM UTC

Update timeline

  1. investigating Nov 05, 2025, 02:23 PM UTC

    You may not be able to make a deposit at the Post Office at the moment. We’re already working to resolve this – please check back here for updates. Thanks for your patience, and we're sorry for any inconvenience. For anything urgent, tap 'Support' in the app.

  2. resolved Nov 05, 2025, 03:10 PM UTC

    Resolved: Post Office deposits You can now make deposits at the Post Office and PayPoint again. Once again, we appreciate your patience.