Tide experienced a notice incident on November 6, 2025, lasting 4h 27m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 06, 2025, 12:23 PM UTC
You may not be able to order a new physical Tide Card right now. We’re fixing this Please check back here for updates – we’ll let you know as soon as we’re back to normal. We apologise for any inconvenience this may be causing you. For urgent queries, tap ‘Support’ in the app.
- resolved Nov 06, 2025, 04:51 PM UTC
The issue has been resolved. Any cards that were ordered during the downtime will be issued by our team. We apologise for any inconvenience this may be causing you.