Tide experienced a notice incident on July 1, 2026, lasting 5h 29m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 01, 2026, 10:15 AM UTC
We’re experiencing an issue with the balance shown for members at ATMs. To make sure you’re seeing the correct balance for your account, use your Tide app. We’re working on this to get it fixed, and will update you when this is resolved.
- resolved Jul 01, 2026, 03:44 PM UTC
The issue affecting the balance shown for members at ATMs has now been resolved. Balances displayed at ATMs should now be correct. If you continue to experience any issues, please check your balance in the Tide app or contact Support. We apologise for any inconvenience caused and thank you for your patience.