Tide incident

Web login with QR code not working

Notice Resolved View vendor source →

Tide experienced a notice incident on May 17, 2026, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2026, 01:09 PM UTC
Resolved
May 17, 2026, 02:31 PM UTC
Duration
1h 22m
Detected by Pingoru
May 17, 2026, 01:09 PM UTC

Update timeline

  1. investigating May 17, 2026, 01:09 PM UTC

    Some members can’t log in to Tide on the web. We’re fixing this - please check back here for further updates. For urgent queries, tap ‘Support’ in the app or email [email protected]. We apologise for the inconvenience.

  2. resolved May 17, 2026, 02:31 PM UTC

    A fixed app version will be available tomorrow, Monday.