ThriveDesk incident

Helpcenter Sites and Helpcenter Search Engine are down

Major Vendor's status page →

Resolved after 37 minutes, affecting Services (Helpcenter Sites) and Services (Helpcenter Search Engine), on November 9, 2026.

investigating Nov 09, 2026, 07:32 AM UTC

Helpcenter Search Engine recovered.

Started
Nov 09, 2026, 06:58 AM UTC
Resolved
Nov 09, 2026, 07:35 AM UTC
Duration
37m
Detected by Pingoru
Nov 09, 2026, 06:58 AM UTC

Affected components

Services (Helpcenter Sites)Services (Helpcenter Search Engine)

Update timeline

  1. investigating Nov 09, 2026, 06:58 AM UTC

    Helpcenter Search Engine went down.

  2. investigating Nov 09, 2026, 07:05 AM UTC

    Helpcenter Sites went down.

  3. investigating Nov 09, 2026, 07:32 AM UTC

    Helpcenter Search Engine recovered.

  4. resolved Nov 09, 2026, 07:35 AM UTC

    Helpcenter Sites recovered.

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