ThriveDesk experienced a major incident on September 17, 2026 affecting Services (Websocket), lasting 2h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Services (Websocket)
Update timeline
- investigating Sep 17, 2026, 03:27 PM UTC
Websocket went down.
- resolved Sep 17, 2026, 06:15 PM UTC
Websocket recovered.