ThriveDesk incident

Helpcenter Sites is down

Major Resolved View vendor source →

ThriveDesk experienced a major incident on September 5, 2026 affecting Services (Helpcenter Sites), lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2026, 01:55 AM UTC
Resolved
Sep 05, 2026, 04:46 AM UTC
Duration
2h 50m
Detected by Pingoru
Sep 05, 2026, 01:55 AM UTC

Affected components

Services (Helpcenter Sites)

Update timeline

  1. investigating Sep 05, 2026, 01:55 AM UTC

    Docs Sites went down.

  2. resolved Sep 05, 2026, 04:46 AM UTC

    Docs Sites recovered.