ThriveDesk incident

Helpcenter Sites is down

Major Vendor's status page →

Resolved after 12 hours 28 minutes, affecting Services (Helpcenter Sites), on April 23, 2026.

investigating Apr 23, 2026, 08:07 AM UTC

Docs Sites went down.

Started
Apr 23, 2026, 08:07 AM UTC
Resolved
Apr 23, 2026, 08:35 PM UTC
Duration
12h 28m
Detected by Pingoru
Apr 23, 2026, 08:07 AM UTC

Affected components

Services (Helpcenter Sites)

Update timeline

  1. investigating Apr 23, 2026, 08:07 AM UTC

    Docs Sites went down.

  2. resolved Apr 23, 2026, 08:35 PM UTC

    Docs Sites recovered.

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