Resolved after 4 hours 3 minutes, affecting Mobile App, on January 19, 2026.
Our teams have been able to make the necessary updates to the Android mobile app and the Google play store has approved the change. The latest version of the app (v5.70.1) should roll out automatically across installed devices.
Affected components
Update timeline
- investigating Jan 19, 2026, 10:02 AM UTC
We are currently investigating an issue with accessing the Android mobile app using Single Sign On. We have confirmed that mobile browser access is working as expected as well as desktop browser.
- identified Jan 19, 2026, 10:43 AM UTC
The root cause of this issue has been identified and a fix is being worked on as a priority.
- resolved Jan 19, 2026, 02:05 PM UTC
Our teams have been able to make the necessary updates to the Android mobile app and the Google play store has approved the change. The latest version of the app (v5.70.1) should roll out automatically across installed devices.
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